Privacy Policy

1. Who We Are

BlueLine Commerce ("Company," "we," "our," or "us") is a digital services provider that builds and manages websites and e-commerce stores exclusively for police departments and law enforcement associations across the United States. Our principal place of business is in the United States.

Contact: [email protected]

2. Information We Collect

We collect information you provide directly to us, including:

• Contact Information: Name, email address, phone number, department or organization name, and job title when you book a consultation, submit an inquiry, or communicate with us.
• Business Information: Details about your police department or association, including size, location, and operational needs.
• Communications: Records of correspondence when you contact us by email, phone, or through our booking system.
• Technical Information: IP addresses, browser type and version, operating system, pages visited, time spent on pages, and referring URLs, collected automatically when you visit our website.
• Cookies & Tracking Data: See our Cookie Policy for details.

3. How We Use Your Information

We use information we collect to:

• Respond to consultation requests and inquiries
• Provide, maintain, and improve our services
• Communicate with you about your account, services, and updates
• Send relevant marketing communications (you may opt out at any time)
• Comply with legal obligations
• Protect the security and integrity of our business
• Analyze usage of our website to improve user experience

4. Communications & Opt-Out

By submitting a consultation request or contact form, you agree to be contacted by BlueLine Commerce regarding your inquiry. Message frequency may vary. Standard message and data rates may apply. You may opt out of marketing communications at any time by:

• Replying STOP to any SMS/text communication
• Clicking "Unsubscribe" in any email
• Emailing us at [email protected] with "UNSUBSCRIBE" in the subject line

Opting out of marketing communications does not affect transactional messages related to active services.

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website and delivering services (e.g., booking platforms, payment processors, email providers), bound by confidentiality agreements.
• Legal Requirements: When required by law, regulation, court order, or to protect our legal rights.
• Business Transfers: In connection with a merger, acquisition, or sale of business assets, with prior notice to you where required.

6. Data Security

We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure. We encourage you to use caution when sharing sensitive information online.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict certain processing activities
• Data portability

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

9. Cookies

Our website uses cookies and similar tracking technologies. For full details on what cookies we use and how to manage them, please see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites, including our booking platform. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected information from a minor, please contact us immediately at [email protected].

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised "Last Updated" date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

BlueLine Commerce
Email: [email protected]
Hours: Monday–Friday, 9AM–6PM EST